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BetterHelp vs. Liven: The Ads That Made Me Feel Something
The Performance Battle is back
What's up, Marketers! This is Aazar.
This newsletter is about leveling up your paid growth marketing skills by analyzing the best brands' paid strategy, tactics, positioning, and value props.
This newsletter is divided into:
Sharing what I've learned
Sometimes sharing some other performance marketers’ ads & lessons with you (this issue)
And I analyze & compare the best ads on the internet
BEST LINKS OF THE WEEK (on popular demand)
My favorite finds
Here’s what you get in the episode:
an unusual layout that’s outperforming expectations
a storytelling + format combo that’s made me literally $10m in revenue
the organic post became an ad outperforming others using three little-known psychological principle
a wildcard ad format that’s working right now
check the episode here (honestly, this is my favorite episode so far)
Mental health is hard to market.
It’s emotional, invisible, and deeply personal.
But two brands, BetterHelp and Liven, are running some of the most thoughtful, resonant ads in this space.
Let’s break it down.
(And if you're running ads in a different niche, you’ll want to steal these ad formats.)
BetterHelp is the world’s largest online therapy platform. It connects you to licensed therapists via text, call, or video, on your terms, wherever you are. The focus? Accessibility, convenience, and personalized support for mental health.
Liven is a mobile app for well-being, helping users take control of trauma, stress, and psychological wounds. It's not therapy, it’s actually self-guided healing using quizzes, reflection tools, and science-backed exercises to improve emotional clarity and nervous system regulation.
One matches you with a therapist.
The other turns your phone into a therapist-adjacent toolkit.
Both aim to improve your mental state, just through very different methods.
Let’s see how.
The Positioning
BetterHelp positions itself as a serious, clinical solution that’s flexible enough for real life. It emphasizes legitimacy (licensed therapists), scale (millions served), and ease (talk from anywhere). The message is: “You deserve real support without the traditional friction.”
Liven, on the other hand, positions itself as a soft entry point into healing. Its core appeal lies in understanding things like trauma responses, cortisol burnout, and anxious attachment, then offering bite-sized tools to manage them.
One is about getting matched with help. The other is about learning to help yourself.
BetterHelp
Ad #1 – The Inner Reflection Ad
What stands out:
Feels like inner dialogue. It’s intimate, familiar, and reflective
Strong emotional arc: visuals go from shadowy darkness to open skies and light
Ends with a name (“Simon”), giving it a human, friendly touch
No talking head. Just body language and voiceover
Soft mention of “4 million users” adds social proof without pressure
What we can steal:
Reframe your copy as self-talk. Personal > promotional
Use dark-to-light visuals to symbolize emotional shifts
Personal sign-off creates a connection
Let emotion carry the message instead of a heavy explanation
Make the CTA feel like permission, not a push
Ad #2 – The Mom With Daily Struggles
What stands out:
Speaks to “the invisible load” moms carry. Things unsaid but deeply felt
Copy is raw and honest
The tone is supportive and non-judgmental
Visuals reflect real moments from a mother’s day, not idealized versions
Ends by framing therapy as support, not correction
What we can steal:
Name the internal questions your customer already asks
Use familiar situations to surface invisible pain
Don’t tell people what to do. Show you understand what they feel
Speak to the identity behind the role (“mother” vs. person)
Soften the pitch by connecting it to timing (“spring = renew”)
Ad #3 – The Silent Burden Ad
What stands out:
No dialogue — everything is communicated visually and emotionally
The pause before he enters makes you think about the weight he’s carrying
One-line copy hits hard
Subtly targets men without directly saying it
The pacing creates tension and emotion without music or narration
What we can steal:
Use silence to your advantage. Emotion doesn’t always need a voice
Show micro-moments that reveal the inner state
Write one sharp line instead of three weak ones
Let viewers interpret the scene. Don’t over-explain
Create visual metaphors for common internal struggles
BetterHelp proves that good mental health ads need empathy.
The brand uses emotional arcs, everyday struggles, and self-talk frameworks to lower the barrier to therapy.
Psychologically, these ads tap into our inner dialogue and identity-based motivation. We act not when told, but when something reflects who we believe we are (or want to be).
They also show small but meaningful shifts in their videos (dark to light, silence to hope, chaos to clarity). BetterHelp builds trust through familiarity, not performance. That’s what makes them so effective.
Thanks to our partners who support this newsletter.
Tools worth checking out:
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Liven
Ad #1 – The Toxic Attachment Ad
What stands out:
Opens with a strong admission that most people would be shocked by
Shows trauma responses through relatable habits (distracted, waiting, obsessing)
Relies on visuals and subtitles instead of narration
The transformation feels gradual and honest
Ends with “I took back control” — a re-empowering frame
What we can steal:
Use vulnerability as a hook. People relate to what feels honest
Show, don’t explain. Actions speak louder than words
Use b-roll storytelling to keep it cinematic and universal
Emotionally paced editing builds tension and release
Don’t just promise change. Show a journey that leads there
Ad #2 – The Cortisol Detox Ad for High-Performers
What stands out:
Targets high-stress personas like CEOs with a relatable problem
Lists common symptoms instead of a boring medical pitch
Builds legitimacy using science-based terms (“cortisol”)
Sells the result (energy, clarity, sleep) instead of the product
Ends with an identity shift: “fully rebranded person”
What we can steal:
Give your solution a unique name, “cortisol detox” feels new
Make high-functioning burnout a visible, relatable problem
Tie transformation to identity “You’re not just healed, you’re rebranded.”
Focus on symptom relief over vague well-being
Storytelling can be about any kind of problem, like here, they did with performance gains, not just emotional pain.
Ad #3 – The Clingy Ex Spiral
What stands out:
Every line feels pulled from a journal, it's raw and specific
Narrates the emotional spiral clearly: validation seeking, overthinking, regret
Visual tone is reflective, not dramatic — feels authentic
The payoff is not a fix, but peace: “closure and confidence”
The end is soft yet strong: “It’s my story, but it can be yours too.”
What we can steal:
Describe emotional spirals as a sequence, step by step
Avoid over-dramatization, honesty lands better than intensity
The more specific the story, the more universal the emotion
Let the viewer see themselves in the ad
A soft CTA can often be more persuasive than urgency
Bonus Ad – Bold Animation Ad
What stands out:
Animation makes it feel interesting
The video stops the scroll immediately
The hook reframes a negative trait with compassion
The copy breaks down emotional complexity into plain language
Ends with personal power: self-acceptance, willpower, best self
What we can steal:
Use animation to simplify heavy emotional content
Reframe flaws as adaptations. It makes people feel seen, not broken
Copy that educates + validates = emotional resonance
Avoid traditional therapy language — fresh words hit harder
Sell product in simple, doable steps (“Take quiz or 15 min a day”)
Liven tells stories that feel like they came from your journal.
Every ad mirrors real emotional journeys — not dramatized, not overly branded — just raw, structured, and hopeful.
What makes them stand out is how they niche down on use-cases (cortisol, breakups, attachment) while staying universal in emotion.
Their ads respect the viewer’s intelligence. No over-explaining. No fake energy. Just powerful writing and honest visuals.
Psychologically, they lean on recognition + reflection with emotions like “You’ve felt this. You’re not alone. Here’s how someone like you made it out.”
That’s very powerful.
So... Who Did It Better?
Here’s the truth: both brands are absolutely crushing it, in their own way.
BetterHelp is leading with empathy, relatability, and emotional clarity, along with pretty strong self-talk angle that I see very less paid ads nail successfully.
Liven is showing us the power of niche storytelling, slow pacing, and framing emotional pain as a personal transformation, not a flaw.
You don’t have to choose one approach. You just need to learn from both:
How BetterHelp uses self-talk, storytelling, and subtle symbolism
How Liven masters emotional specificity, niche specificity, and identity-based storytelling
Now it’s your turn.
Who nailed it better — BetterHelp or Liven? |
Happy Growing with Paid Social,
Aazar Shad
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